| Job Description | Yaskawa America, Inc. - Drives & Motion Division is a U.S. corporation, created to provide Automation Solutions and Support to our customers in North America, Central America, and South America. Yaskawa is the world's largest manufacturer of AC Inverter Drives, Servo and Motion Control, and Robotics Automation Systems. Products are marketed through direct sales, partners, representatives, dealers, and distributors. Yaskawa America, Inc. - Drives & Motion Division is a wholly-owned corporation of Yaskawa Electric Corporation of Japan. Since 1915, Yaskawa Electric has served the world needs for products to improve global productivity through Automation.
Yaskawa is an equal opportunity employer. Some key advantages of working at Yaskawa include: a global environment with interactions to numerous cultures, career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan, educational assistance program offering up to $10,000 a year for graduate courses, and monetary rewards through Associate Recognition Programs.
QUALIFICATIONS:
Four year BS Degree with focus studies in electrical, mechanical, computer engineering, or mechatronics.
New graduate to 3 years field experience or equivalent involving competitor product lines or OEM using servo technology, applications, and projects.
Automation project experience with controls focus is highly desirable.
Excellent communication and interpersonal abilities, including technical writing and presentation skills.
Strong analytical and problem solving skills.
Strong organization skills and strong time management with a team approach.
Ability to mentor and answer technical questions from peer-level engineers.
Knowledge and experience with Microsoft OS, Office Suite (Word, Excel, Power Point), MS Project, CAD programming environments, etc.
Software Expertise: PLC Programming, Structured text (such as C, Basic, VB)
Familiarity with Networks is desirable: RS232/485 serial communications, Ethernet, and network evaluation tools.
Strong working knowledge of electrical field test equipment (scope, meters, vibration analyzer)
DESCRIPTION OF DUTIES:
This role is located in Waukegan, IL.
In this role you will provide sustained technical support to high-tech distributors and users of Servo and Motion Control products and technology, assisting customers in a wide variety of industry applications within North and South America.
Display a clear driven attitude and capacity towards learning motion automation technology, and applying practical engineering knowledge learned at the university.
Creatively contribute innovative ways to add value to the company and customer, using sharp analytical skills to research and understand application objectives and solve challenging problems. Interface closely with sales, product marketing, engineering peers, management, and other staff to collaborate and solve customer problems and turn internal issues into continuous improvement opportunities.
Provide technical design and programming services to assist customers in the use of products to improve their application and industry process capabilities.
Provide timely assistance to Product Marketing, Product Development, and Product Engineering on product release and product promotion collateral requirements.
Responsibilities:
Become well versed with all Servo, Motion Control, and Machine Control products and lab equipment, and achieve certification to the ASC level (Servo, Motion Control).
Become experienced in Tuning Servo Loop Gains (Position and Speed).
Become experienced with Electrical Noise analysis, grounding and shielding techniques.
Provide technical expertise to assist customers in the use of their application and industry processes of Yaskawa products and services to exceed customer needs.
Support application projects from concept to completion: Channel Partners/Distributors (VAR/ASC/MSC), OEM, End Users, System Integrators, Key Accounts.
Answer product and application questions from customers: Channel Partners/Distributors (VAR/ASC/MSC), Sales, OEM’s, End Users, and System Integrators.
Perform and coordinate YEA services S1-S5: (Product selection, hands-on assistance for equipment start-up, Application Code Design/Development/Test, product and applications training, technical support).
Develop software based template code and functional modules for solution libraries and solution packages.
Assist field service, phone technical support, and repair groups with the diagnosis and repair of electrical equipment at the customers’ site.
Solve application installation problems over the telephone or by visiting the customer site.
Support product and application projects from other Yaskawa business divisions.
Research, document, and recommend solutions for product enhancements on quality control issues.
Assist product engineering and development with testing of new products, options, and software.
Act as liaison between QC and customers on quality related issues.
Assist in preparing and presenting demos or technical information at Expositions and Conferences |
| | Company | | Yaskawa America, Inc | Job Code | | State or Province | | Illinois | | |
|
