Operations Manager

Job Description
The Operations Manager has the responsibility for the overall operation of the Vernon facility. This includes all aspects of day to day operations.

Requirements (qualifications & skills):

Experience necessary – thorough knowledge of and experience with heat treat processes, straightening and forming, and a minimum of three years business management experience. Requires 2 or more years supervisory experience.

Language skills - must be able to communicate effectively orally and in writing to all levels of employees, customers, vendors, etc.

Education – bachelor’s degree (or equivalent) with advanced training in operations, management skills, finance, metallurgy, quality, safety, and environmental management.

Must be effective in promoting and maintaining positive employee relations, and have basic understanding of company rules, procedures, benefits and pay policies as related to production employees.


The primary responsibility of the role is to prove customer service and meet expectations for quality, cost and on time delivery.

Directs activities of leadership team, sets priorities for day to day equipment maintenance, and maintains appropriate production staffing as needed to meet company goals.

Responsible for shop production schedules and conducts production meetings including supervisors’ meetings working closely with the customer service and sales personnel.

Ensures customers’ needs are appropriately met by shipping to schedule with minimum turnaround time and a high degree of quality, working closely with the Quality Manager.

Directs maintenance activities in regard to shop equipment, instrumentation, facilities and personnel.

Responsible for enforcing company handbook and communicates with Office Manager and/or Regional Human Resources Manager on matters relating to discipline.

Responsible for ensuring the safe operation of equipment, safe work habits of the employees and administering the safety program within the guidelines established by the company.

Essential job functions:

Must have a detailed working knowledge of the BMS program.

Leadership of facility.

Utilize equipment >85% based on 168/week.

Must maintain operating cost to budget.

Participate in the development and execution of a 2-year strategic plan.

Particpate in sales effort, quoting, pricing, and market penetration, assuring follow through on customer orders.



Job Code

State or Province


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