Product Manager

Job Description
Job Description

The Product Manager will be responsible for developing and implementing new product enhancements based on a variety of factors including market research, industry experience, and contact with customers, vendor partners and prospects.

Must be able to work across boundaries and communicate with all areas of the company. Will work with clinical developers and systems engineering counterparts to define product release requirements, as well as, marketing communications to define the go-to-market strategy, helping to clarify the product positioning, key benefits, and target customer. The desired candidate will serve as the internal and external champion for Zynx inside, occasionally working with the sales channel and key customers.


Manage the entire product line life cycle from strategic planning to tactical activities

Apply Pragmatic Marketing™ principles and concepts to all strategic and tactical functions

In collaboration with the Director of Product Management, develop product line marketing/business plans to support achievement of Zynx Inside business goals

Lead market / customer insight research to determine high-level customer needs and product line opportunities

Define and document clear, concise product requirements and high-level user storyboards. Based on market demand analysis and other market research, consult with sales, IT, content, strategic alliance and the client services teams to ensure that design and outcome meet customer requirements

Drive competitive research to develop product SWOT analysis and maintain complete competitive information and market intelligence files

Coordinate New Product Introduction process with the cross-functional teams (IT, marketing, client services, content, and sales) - recommend the most effective marketing and sales strategies and assume accountability for demonstrating ROI of marketing resources

Manage the prioritization and development of fixes for existing defects and of new feature enhancements; define the roadmap

Work closely with sales to provide support on customer visits, answer product questions, and work with customers to ensure that their business needs are met

Attend major trade shows to assist the sales effort and gain competitive market information

Ensure that all marketing activities support the goals of the company and are consistent with the company’s mission

Willing to travel 25%


BA or BS Degree in Marketing, Business, and Related Health Care Field required (MBA in Marketing or related field preferred)

8 years of experience (with at least 3 years proven knowledge and practical experience with product development market requirements, product launches, marketing plans, competitive analyses, technology assessment, operational metrics, and pricing strategy)

Strong Microsoft Windows skills required, including Word, PowerPoint, and Excel

Proven ability to identify key customer requirements and translate them into detailed product requirements for next-generation products

Knowledge of theory and practice of agile / iterative software development methodology

Experience with software tools including SalesLogix & (or related CRM system); experience with a product management/market requirements development tool

Extremely driven individual that is able to successfully execute on multiple tasks simultaneously

Excellent interpersonal, organizational, and leadership skills

Ability to interface in a professional manner with cross-functional team and vendors to achieve agreed-to objectives and maximize results while staying within budget

Exceptional written and verbal communication skills and the ability to communicate complex ideas simply and creatively; must possess the ability to communicate at all levels with tact and discretion

Ability to prioritize among competing opportunities; ability to balance customer needs with technical and business priorities

About Zynx Health

Zynx, a subsidiary of Hearst Corporation, was first to market and is the leader in providing evidence-based and experience-based clinical decision support solutions proven to measurably improve the quality, safety, and efficiency of patient care. Our success is fueled by talented employees driven to make a difference in the lives of patients and care providers globally.

Our products actually save lives and are a key part in the dramatic improvement in healthcare not only in the U.S., but across the globe. Our solutions are used in over 1,900 American hospitals and are proven to measurably improve the quality, safety, and efficiency of patient care.

If you are driven to make a difference and are looking to work in a creative, flexible, progressive and intellectual environment where work life balance really does exist, then consider Zynx. To learn more about Zynx, visit

Zynx Health offers competitive salary and extensive benefits - including medical, dental, vision, short and long term disability, life insurance, and matching 401k.

All qualified applicants receive equal consideration for employment without regard to race, color, religion, sex, or national origin.


Zynx Health

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