Product Manager

Job Description
We are seeking a Product Manager who will provide technical oversight and be a liaison between Business Owners and Engineering to facilitate product development, technical issue escalation and prioritization of engineering resources.

Duties and Responsibilities:

• Responsible for the planning and definition of software product requirements.

• Responsible for the continued development of Synacor’s core software platform designed to support content aggression and delivery of value added services.

• Develop product requirements that meet business objectives.

• Coordinate and communicate with business, technical, and operations groups to understand objectives and limitations of each group and incorporate feedback into thorough, well-written product requirements.

• Translate business requirements into product specifications, and work closely with an engineering team to translate these into technical specifications.

• Oversee projects through the product development lifecycle from inception through production handling all coordination between cross-functional teams.

• Work with development team during the product design and development phases to ensure requirements are being met and key design input is being incorporated.

• Develop supporting documentation and training materials for support of release, marketing and sales efforts.

• Work closely with marketing team to deliver collaterals and promotional elements to meet objectives for lead generation/awareness and client deployment.

• Identify and plan the key requirements for the software product that will deliver capability across multiple, consumer branded websites.

• Proactively identify process improvements and work to achieve consensus and drive implementation

Required Skills and Qualifications:

• Three to five years Product Management experience in the Internet industry

• Bachelor’s Degree, preferably a technical and or marketing degree

• Proven ability to effectively multi-task

• Ability to lead a cross-functional team and show progress on every task

• Good judgment in key issue identification and resolution spanning multiple departments throughout the customer deployment lifecycle

• Exceptional communication skills, both verbal and written

• Ability to work within a team and to make a plan and then execute it

• Understanding of product lifecycle from inception through delivery and post-delivery support.

• Knowledge of the web portal and content space a plus

• Multi-product, highly complex, interconnected software environment and an understanding of the full software development life-cycle is desired.



Job Code

State or Province

New York

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