Product Manager - SSC

Job Description
Business Line: Systems and Services Certification
Requisition Type: Regular
Job Reference Number: US01654
Publishing Date: 08-02-2011
City: Rutherford
State: New Jersey
Country: United States

Primary Responsibilities

- In conjunction with programs and objectives set by the Director of Accreditation, the Product Manager is responsible for technical and product implementation of various SGS SSC NA Accredited and Non-Accredited Programs and related activities.

- Management Systems Technical support to all SGS SSC Management, Staff, clients and other interested parties.

- Operate to the highest standards of ethics, in accordance with the SGS Code of Integrity and Professional Conduct.

Specific responsibilities

- Implement the SGS Global Product Procedures at the local level

- Develop and implement procedures to support the local application of the SGS Product Systems

- Coordinate and/or participate in the management system functions, including internal audits, management review, and continual improvement

- Coordinate and/or provide auditor training, approval, development and monitoring

- Determine required resources to fulfill customer demands (of the product type)

- Support the SGS Senior Management with the documentation, investigation, reporting, etc. of customer/client, interested party concerns, complaints, etc.

- Support the SGS SSC Training Group, as appropriate and applicable, i.e. in-house/ public training course tutor

- Day to day technical support for SGS SSC staff/client concerns, issues, etc.

- Support and attend Accrediting Body activities (networking, trade shows, etc.)

- Attend product related training updates, seminars

- Conduct third party and second party audits

- Develop annual product budgets support local sales/marketing campaigns


- Post secondary degree (product specific preferred) and minimum 5-7 years of management systems, development, implementation and related assessment activities.

- Direct management experience is preferred.

- Working knowledge of ISO 14000, 18000, RIOS

- Auditing and accreditation experience necessary.


- Able to coordinate several activities simultaneously

- Excellent communication and interpersonal skills at all levels

- Able to interact with clients and public officials at all levels

- Acts quickly and decisively; able to make tough calls

- Takes ownership of objectives and holds self and others accountable

- Demands and shares success

- Works well under pressure

- International exposure and flexibility – including travel

- Fluent English

- Applies judgment and acts according to the SGS Standards of Ethics and Integrity.

Additional information

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.

- This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

- SGS is an Equal Opportunity Employer.



Job Code

State or Province

New Jersey

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