Product Manager, Surfaces

Job Description
Job Description
Waterworks is the leader in luxury bath design. Our business encompasses bathroom and kitchen fittings, fixtures, accessories and hard surfaces including natural tile and stone. The Product Manager (PM) for our Surfaces division serves as the overall business manager and sourcing leader for the hard surfaces product category. The PM sets overall goals for the product line and creates and executes strategies designed to achieve these goals across multiple distribution channels. He/she has overall responsibility for the sales and profitability of the product line.

The PM, Surfaces works in close collaboration with all cross functional partners including order management, planning, client services, marketing, sales and quality. The PM will work directly with the Senior Vice President of Design for creative inspiration.


The responsibilities of the Project Manager for Surfaces will include:

Develop strategies for profit growth

Identifying growth opportunities

Developing new product assortments

Editing existing assortments

Reducing costs

Improving service levels

Manages quality control

Drives product planning process

Developing product road map

Creating annual sales plan; sets seasonal line direction

Conducting market and competitive analysis

Develops ‘go to market’ strategies for new product launches

Manages overall profitability and ROI

Negotiates costing

Sets overall pricing strategy and margin goals

Teams with inventory management to set turnover goals

Develops and leads vendor negotiation strategies

Vendor management

Develops and maintains strong working relationships with surface vendors

Collaborates with planning manager to create annual sales forecasts for all surface vendors; leads quarterly business meetings with vendors

Defines measure of success for all vendors

Identifies new vendors

This position reports directly to the Vice President of Merchandising. Some travel to Waterworks showrooms and vendors will be required.

Required Skills

Bachelors degree, in a related field of study, or equivalent, plus 5-7 years of industry experience

Retail Surfaces Industry experience required

Domestic and International Sourcing experience (product development and supply chain)

Excellent leadership abilities and the ability to influence others across functions

Highly organized and ability to multi-task and adapt quickly to changing priorities

Results-oriented with management skills required to direct, motivate and empower others

Conceptual skills

Client-oriented and forward thinking capabilities

Excellent problem solving and strategic planning skills

Strong analytical skills

Exceptional communication and presentation skills

High-end luxury goods (surfaces) experience preferred

Proficient in Microsoft Office applications



Job Code

State or Province


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