Production Planning / Customer Service

Job Description
Company Description:
Rable Machine INC. Is an EMPLOYEE OWNED full service machining source from prototypes, assemblies to high volume. We are well established as a high quality, premium supplier to a diverse group of growing industries such as; Medical, Aerospace, Oil & Gas, HVAC, Pumps and have been in business for over 65years. We have enjoyed a consistent growth rate in double digits and have been recognized as a leader in our industry by being spotlighted in national trade magazines such as; Modern Machine Shop, Production Machining, and American Machinist. Rable Machine is ISO 9001:2008 certified and is continually updating our machining processes with new high-tech equipment as well as state-of-the-art measuring systems to help drive quality into the process. We recently moved into our new 53,000 sq ft air-conditioned building on 13 acres which positions us well to continue on our growth path well into the future.

Compensation and Benefits:
Rable Machine in an employee owned business (ESOP – employee stock ownership plan) with an excellent retirement package, quarterly gain sharing bonus and year-end profit sharing.
As owners, our employees are highly respected and viewed as the foundation of our success and continuous improvement.

The facility is fully air conditioned with a competitive wage and benefit package for full-time employees including Health / Dental / Vision / Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life, long term and short term Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. Rable Machine Inc. maintains a drug-free workplace and performs pre-employment substance abuse testing.

Job Requirements

Manage assigned customer accounts
Communication / Contract Review / Order Entry / Expediting
Review open order reports and regularly communicate order status with customers.
Advise customers well in advance should a delay be anticipated.
Establish factory schedules to meet demand while balancing capacity
Manage schedules / expedite to ensure commitments are met
Communicate and work with both manufacturing personnel as well as suppliers to ensure product flows through as planned
Meet established inventory turn guidelines
Support Capacity Manager in obtaining quotations / coordinating with suppliers / compiling and publishing reports as needed
Additional clerical duties and other duties as assigned

Work Experience

Production planning and expediting experience [3 years]
Customer service experience in a manufacturing environment [3 years]
Experience working with customer computer portals
Experience working with suppliers
Familiar with manufacturing routings and work order processes
Experience in inventory management and replenishment systems
Trouble shooting and problem resolution
Shipping / Receiving functions

JOB REQUIREMENTS

Qualifications

Excellent communication and planning skills
Excellent computer skills — ERP Sys / Excel / Word
Team player
Self-directed and able to anticipate potential issues
Detail oriented and able to Multi Task
Basic math and blueprint reading skills

CM

Company

Rable Machine INC.

Job Code

State or Province

Ohio

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