| Job Description | Provide quality assurance system support to achieve optimal safety, quality, productivity and delivery to assure internal and external customer satisfaction.
PRIMARY RESPONSIBILITIES
•Support the Company’s mission, vision, values and goals in the performance of daily activities.
•Provide key input into the development of departmental strategic goals along with identifying key measurable to support the departmental goals.
•Ensure product and process compliance to customer and TS 16949 requirements.
•Serve as focal point of contact for internal and external customers either directly or through the Customer Liaison.
•Serve as main contact for external customer concerns. Monitor, respond, initiate corrective actions, follow up, close and track customer complaints.
•Performs research, design and development for quality processes and controls.
•Evaluates designs, drawings, project plans, specifications and other documents.
•Maintenance of the Process Sign Off Books, and job books (for manufacturing).
•Work in conjunction with engineering; coordinate the PPAP (Product Part Approval Process) for new programs, program moves, engineering changes and process improvements.
•Travel to customers and suppliers as necessary (possibly weekly, overnight trips). Generate and distribute visitation reports along with any other customer communications.
•Analyze SPC data for process improvement, corrective actions and other activities.
•Initiate, facilitate and participate in cross-functional teams in pursuit of problem solving and mistake proofing quality problems.
•Directs colleagues engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability.
•Provide training and support for the Quality Technicians and manufacturing colleagues, including gage training.
•Ensure effective containment actions are in place to protect customers when a quality issue is identified
•Support plant activities towards achieving customer awards and maintain Quality registration (ex. TS 16949, ISO 14001, Pentastar, etc.)
•Assist with plant activities to achieve quality, productivity and cost reduction goals.
•Provide guidance to the plant for internal rejects and rework procedures.
•Interface as required with the CMM operator on dimensional issues and the Weld Technician on weld issues.
•Support all quality systems, both development and maintenance per TS16949 requirements.
•Generate quality alerts.
MINIMUM QUALIFICATIONS
•Bachelor’s Degree in Engineering or related field or equivalent automotive manufacturing experience. A.S.Q. certified quality engineer preferred.
•Minimum three (3) years in quality engineering or supplier development preferred.
•Knowledge of standard quality practices, ex. FMEA’s, SPC, DOE, etc.
•Tooling and assembly background preferred.
•Ability to travel to customer site to support product launch.
•Knowledge of resistance and MIG welding processes.
•Ability to review CMM data/reports and identify opportunities for improvement.
•Thorough knowledge of GD&T.
•Experience with Datamyte data collection equipment and software preferred.
•Solid working knowledge of PPAP processes.
•Excellent organizational, analytical and communication skills.
•Root cause problem solving ability utilizing 8D, 3 Legged 5 Why, etc.
•Experience with Chrysler’s Quick Kaizen Conformance Plan system preferred
•Familiar with lean manufacturing concepts.
•Computer literate with customer required software (i.e.: Covisint, IMDS) |
| | Company | | Tower International | Job Code | | State or Province | | Michigan | | |
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