| Job Description | Quality Engineer
Tracking Code 287-398 Job Description
SUMMARY: Responsible for fulfilling the role of Quality Engineer focused on customer satisfaction. Ensure the quality of the parts produced at Lincoln Industries meet all customer expectations; quickly and effectively take action when non-conformances are found. Maintain the most recent interpretations of the quality system requirements and therefore ensure that documented practices meet the true interpretation of the quality management system standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Collaborate with Lincoln Industries customers’ quality and engineering personnel to determine critical part features and review manufacturability of design. Make recommendations to modify customer part specifications and tolerances as necessary to support cost effective production.
•Perform duties in accordance with quality system requirements as the voice of Lincoln Industries’ customers.
•Coordinate with Account Management, Customer Service, Supplier Quality, Operations, and Integration, to resolve customer complaints and concerns.
•Lead PPM improvement plan for strategic customers. ?Apply appropriate use of statistical techniques.
?Determine and apply appropriate Measurement System Analysis tools.
•Recommend and implement enhancements to the quality system that result in improved quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs.
•Advocating as the ""voice of the customer"" demanding the highest quality expectations from the organization.
•Provide engineering support to operations ensuring consistent application of quality techniques ?Resolve quality issues of capability, tolerancing, and materials related issues.
?Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources.
?Effectively communicate and reinforce Lincoln Industries’ commitment to quality improvement efforts
•Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness.
•Participate in the development and submission of PPAP documents for new product launches to meet customer requirements.
•Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.
•Participate in the development of Failure Mode and Effects Analysis (FMEA).
•Maintain Control Plans and FMEA's throughout the life of the part/process.
•Facilitate and promote use of appropriate problem solving techniques for effective root cause analysis and successful corrective action.
•Executing the duties of the position such that the focus is largely proactive versus reactive.
•Could potentially come in contact with hazardous chemicals.
•Any other tasks as required fulfilling Lincoln Industries'' Beliefs and Drivers.
QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill and/or ability required. Equivalent combinations of education and experience may be substituted for the expected levels of education and experience required.
Education and/or Experience:
•Bachelor’s engineering degree from a four-year college or university or comparative work in a technical field.
•5 to 7 years experience in engineering and manufacturing with exposure to Quality Management practices (e.g. TS 16949, ISO).
•Exceptional mechanical aptitude (i.e. intuitive understanding of mechanical processes)
•Proven track record of driving continuous quality improvement in a manufacturing environment.
•Previous work experience in an organization that supplied large OEM’s.
•Customer quality assurance experience.
•Certified Quality Engineer.
•Six Sigma Green Belt or Black Belt Certified.
Communication Skills:
•Must be able to read, write and comprehend the English language.
•Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, quality system standards, and governmental regulations
•Ability to write reports, business correspondence, and procedure manuals
•Ability to effectively present information and respond to questions from groups of managers clients, customers, and the general public.
•Must be able to communicate effectively over the telephone, via e-mail or in person.
Other Skills:
•Technical knowledge of plating, polishing and assembly processes
•Project management experience.
•Knowledge of GD&T.
•Experience in operations and supply chain management
•Lean knowledge and kaizen experience
•Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
•Highly motivated and driven to succeed
•Able to be resourceful to solve problems effectively
•Able to lead a team of people. |
| | Company | | Lincoln Industries | Job Code | | State or Province | | Nebraska | | |
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