Jabil is a global leader in collaborative design manufacturing, providing customized end-to-end electronics and electromechanical design, comprehensive product management and robust post-manufacturing repair services to customers in diverse industry segments.
SUMMARY Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
? Maintain an ISO-9001 quality management system and an ISO Ė 14001 environmental management systems.
? Evaluate and support inspection processes via inspection aids and instruction guidelines.
? Support all training programs by development and implementation of specialized training sessions for all applicable functions.
? Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
? Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
? Provide trend analysis of defects occurring at the customer, supplier and internally.
? Interface with all departments as applied to the Policies and Procedures with special regard to ISO 9000 and 14000 ? Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
? Interface and provide technical support on quality issues with the customer as needed.
? Support and focus corrective action efforts and utilizing 8D method.
? Represent Quality Team in weekly conference call with customer
? Work with other team on Continuous Improvement projects.
? Perform internal audit in support of ISO 9001-2000 and ISO 14001
? Collect sort and report data on performance metrics of key internal processes.
? Participate Material Review Board (MRB) meeting and disposition of non-conforming product.
? Collect multiple projects as assigned by Manager.
? Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
? Improve technical support for the quality organization.
? Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
MINIMUM REQUIREMENTS - Bachelor's degree in Engineering Discipline or 2-3 years experience in technical environment. - Electronic background preferred
LANGUAGE SKILLS Advanced PC skills, including training and knowledge of Jabilís software packages. ASQ certification (CQE, CQA, and CQT) desired. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual may be required to sit, stand or walk regularly and occasionally lift up to 15 lbs. Be accessible to production floor, attendance at meetings with indirect and direct team members, supervisors, management and customers. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Must be able to travel approximately 20% of the time. Individualís primary workstation is located in the office area, with some time spent each day on the manufacturing floor. The noise level in the work environment ranges from low to moderate.
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