Senior Referral Underwriter, Commercial Markets

Job Description
Commercial Markets General Liability Referral is searching for a Senior Referral Underwriter. This position will be responsible for providing expert technical underwriting assistance and formal referral approval for general liability via the H.O. Referral Program. The Senior Referral Underwriter will interact with field underwriters on all mandatory referral cases and voluntary consultation items as well as visit field offices to conduct referrals in person, facilitate training, conduct audits, and/or substitute for a manager or underwriter. The person in this role will also be expected to foster a cooperative and collaborative relationship with the field and strive for creative solutions without compromising standards.


Evaluate, conduct and document referrals from underwriters on accounts or coverage with higher hazards, highest complexity, higher limits, or larger premium for general liability; identify creative solutions and build underwriter expertise and confidence while protecting the company's assets

Facilitate ongoing and frequent interaction with assigned offices and underwriters outside of required referral activities building underwriter confidence and expertise
Visit field offices during key/busy periods to conduct referrals in person, participate in field underwriting audits, conduct training sessions or substitute for a key field-based underwriter or underwriting manager

Act as a subject matter expert for Training, Systems Development, Product Management and other functions; participate in or lead significant projects of large scope and complexity
Perform high-level quality control review for proper policy structure; work closely with the underwriting support supervisors to identify quality gaps and required training
Serve in a lead capacity and acts as a resource to less experienced, promote best practices within the Commercial Markets referral group, and lead/influence by example

Expert-level knowledge of all aspects of coverage forms, exclusions, pricing, structure, rating, rating plans, loss forecasting, credit risk, market knowledge
Advanced knowledge of insurance operations, claims, finance and actuarial concepts, regulatory environment, loss control/risk engineering, reinsurance, account management, product development and industry trends
Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and have the ability to advance the collaboration model
Other professional skills required include: advanced communication skills (written, verbal, presentation, listening), approachability, tact, analyzing and problem solving, relationship- and service-driven individual, negotiation skills and demonstrated ability to consistently and positively influence others
Related Bachelor's degree plus 10 or more years of relevant experience that includes reinsurance, coaching/developing others, working with brokers/agents and currency with market trends and developments
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:

401K and Company paid pension plan
Medical coverage
Dental coverage
Paid time-off
Discounts on automobile and homeowner's insurance
Discount fitness memberships
Flexible spending accounts
Tuition reimbursement
Vision care coverage
Work/Life resources
Credit Union membership
Employee and Dependent life insurance
Disability insurance
Long-term care insurance

We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.

We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.

We believe our employees take pride in knowing that they help people live safer more secure lives every day.

Responsibility. What's your policy?

Job Underwriting
Primary LocationUS-MA-Boston
Other LocationsUS-MA-Weston, US-CA-San Ramon, US-TX-Irving, US-GA-Alpharetta, US-IL-Warrenville, US-NC-Charlotte
Schedule Full-time
Salary (Pay Basis)

Education Level Bachelor's Degree (16 years)
Shift Day Job
Travel Yes, 10% of the time


Liberty Mutual

Job Code

State or Province


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