Our Peabody, MA office is seeking a Senior Claims Examiner to provide technical support, claim services and products for customers. Will ensure that production and quality control standards set by the company are met on a daily basis. Responsible for monitoring the assigned claim files and ensure that service standards and quality control standards set by the company are met. Perform all aspects of the job in an accurate and highly motivated fashion.
·High School Diploma or equivalent required. College degree preferred.
·A minimum of 7+ years experience in workers’ compensation or general liability field in a claims department or related risk management position is preferred.
·Must have technical and operational knowledge of the legislation, regulation, and compliance requirements of the industry.
·Technical knowledge of medical terminology, procedures, systems and their impact on claim handling is required.
·An ability to interface with attorneys, hearing board members, state regulatory agencies, and customers is an important part of this job.
·Previous supervisory or mentoring skills needed. Will be considered a go to person for other claims staff in the region. May be asked to train new associates.
State or Province